Configuration management is the process of managing and controlling the configuration of IT systems, including hardware, software, and network components. The goal of configuration management is to ensure that IT systems are reliable, secure, and efficient, and to minimize downtime and data loss.
Configuration management is an important part of IT operations and involves the following tasks:
- Inventory management: Keeping track of all the components of IT systems and their configurations, including hardware, software, licenses, and updates.
- Change management: Controlling and documenting changes to IT systems, including new installations, updates, and modifications.
- Release management: Managing the release and deployment of new software, updates, and configurations.
- Compliance management: Ensuring that IT systems comply with industry regulations, security standards, and company policies.
- Monitoring and reporting: Monitoring the performance and availability of IT systems, and reporting on any issues or incidents.
Overall, configuration management is a critical aspect of IT operations, providing organizations with the tools and processes they need to ensure the stability, security, and efficiency of their IT systems.